FAQ
Frequently Asked Questions
Disclosures
Cibil Reporting
- How long does it take to report account closure in the bureau reporting?
- My reporting is showing incorrect values. How can I get it corrected?
- Are all customers reported to the bureau?
- Why is my bureau account not reported as closed?
- On which bureaus can I check my PaySense Loan facility reporting?
- How long does it take to report account closure in the bureau reporting?
Insurance
Referral Partners
Collections
Payments
- How to make EMI payment?
- Payment status not updated
- Late Payment Charges & Penal Charges
- Change EMI date
- How can I fully repay(foreclose) my loan?
- What happens if I pay late? How do timely payments help?
Registration
Loan Documentation
- How to activate Account Aggregator?
- How to find password for my Bank E-Statement?
- What documents do I need for instant loan?
- List of Address Proof documents
- Issues while uploading documents
- Why is the amount on my NACH higher than my loan amount?